The only training company in Taiwan combining cross-cultural understanding, communication skills and Business English to deliver High Impact Training
Our business communication training programs—available in face-to-face, online, and blended formats, focus on three key areas:
Business Communication Skills & a Global Mindset
Master clear, confident, and structured communication to build trust, lead conversations, and influence across borders
Cross-Cultural Communication & Collaboration
Develop cultural awareness to strengthen international relationships, prevent misunderstandings, and handle sensitive discussions effectively.
Professional Business & Job-Related Language
Use precise, persuasive, and job-specific language to demonstrate expertize and drive success in a global workplace.
Watch this to learn why NextGen is your best choice for training in Taiwan
Why NextGen is a Leading Provider of Business Communication Training in Taiwan
1
Detailed Pre-Course Planning
Our success comes from understanding your team’s real communication challenges before the training begins. - Client Consultations to identify key challenges - Trainee Interviews to understand job roles and tasks - Pre-Training Scenarios to understand the language your team needs This focused planning ensures every course is relevant, practical, and impactful.
“I was impressed by the amount of work NextGen did before the course even began. They made a huge effort to understand our needs – profiling, discussions, clarification – then they designed content specifically for RT-Mart.”
Stacy Kuo, HR Director, RT-Mart
“We needed a training provider who would take time to understand our needs and design specific learning content to improve our team's work-related communication skills. NextGen Business Communication Training delivered highly customized content.”
David Kuo, Managing Director, Johnson Controls
3
Flexible Training Options
Choose from in-person, virtual, or blended formats to match your team’s schedule, goals, and learning preferences.. - Face-to-Face Courses & Workshops - Virtual Training & Webinars - eLearning & Blended Learning - Communication Coaching
“NextGen delivered training online and face-to-face. The focused content meant attendance and motivation levels were high and trainees provided very positive feedback. Managers also reported improvements in job performance!”
Chloe Chen, HR Support, Edenred Financial Services
“NextGen delivered training workshops, face-to-face and virtual courses providing our team with the skills they need to manage and lead virtual meetings. The training had an immediate impact, and the feedback was extremely positive - 4.92 out of 5!”
Lydia Chang, Training & Development, Avnet Taiwan
2
Relevant, Job-Related Training Content
We design training around your team’s real tasks and challenges, so they can use what they’ve learned immediately. - Industry-specific content - Scenario-based practice - Structured communication frameworks
“NextGen designed and delivered content that was 100% customized to our specific jobs. The training exceeded our expectations because it was so specialized and relevant to our industry. We used what we learned immediately.”
Echo Wu, Senior Manager, Merck Pharma, China
“NextGen Business Communication Training put together a highly specialized training program at short notice to support our team adjust to the new challenge of increased online communication and virtual collaboration.”
Raoul Kubitschek, Managing Director, NIRAS [Taiwan]
4
Measurable Results
We do more than just train—we measure progress. Our data-driven assessments show real improvement. - Clear benchmarks - Performance-related data - Before-and-after metrics
“Our learning journey with NextGen Business was both productive and valuable! The training content was practical, the reporting was detailed and comprehensive and everyone on my team is so happy to see their own progress!”
Carrie Chuang, General Manager, Executive Center
“NextGen delivered on their promise to rapidly improve our team's ability to provide weekly status updates in virtual meetings. They submitted detailed reports, with quantifiable data and clear benchmarks. We saw measurable results from the training.”
Grace Chen, HR Specialist, SiFive Semiconductors
What do our customers say?
NextGen offers more Business English and Communication training options than anyone in Taiwan
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Clear goals. Real outcomes. See how NextGen achieves Measurable Training Results
What we teach today, you use tomorrow.
Effective training must have a positive impact on the client’s operations by improving trainee job performance. To ensure that every training program is practical, relevant, and delivers measurable results, we follow a clear design process
1
Understand your Training Needs
We start by identifying your team’s challenges and goals through: - Client consultations - Trainee interviews & profiling - Pre-training role plays This ensures the training aligns with your business objectives.
4
Deliver Practical, Interactive Training
Our sessions are hands-on, focusing on real workplace communication. Trainees build confidence by practicing job-related scenarios. Relevant learning content keeps them engaged and motivated, ensuring real progress.
2
Customize your Training Program
Next, we create a tailored plan that includes: - Training, objectives & scope - Delivery methods - Evaluation tools - Training investment
5
Measure the Training Impact
We evaluate trainees using assessment rubrics to measure how well they apply their new communication skills in real work scenarios. Our structured training and assessment process ensure that learning leads to real, measurable improvements in job performance.
3
Design Job-Specific Content
Every training session is based on real workplace scenarios using practical tools, such as: - Communication frameworks - Practice job-related scenarios - Industry-specific language
6
Provide Data-Driven Training Reports
Our Training Impact Report provides concrete, measurable results, demonstrating the ROI on training and benchmarking performance on key metrics, including: - Engagement levels - In-class performance - Individual progress - Overall team improvement
Rosia Wu, Training Manager
Mc Donald's Training Center Taiwan
“We had a great learning experience at NextGen Business Communication Training. The personalized email training course they created based on our actual needs was very focused and useful. The language was exactly what we need for our job. After the training, we’re more confident writing emails in English.”
Customer Reviews: What our customers say about NextGen Business Communication Training
Regine Chang, HR Business Partner
Ansys Engineering Simulation Software
NextGen's training approach is extremely practical and effective. The training content and activities focus on the communication skills and professional language needed to succeed at work. Using highly focused learning content with realistic business scenarios is a great way to ensure that learners can use what they’ve learned immediately at work.
Karen Lo, HR Director
Supermicro Computer Inc. Taiwan
“What I liked most about my HR business communication training course with NextGen Business Communication Training was how focused the learning content was. I learned and practiced using the specific language I need to discuss HR issues.”